I am extremely grateful to the very helpful opertor in the office when I 'phoned on Saturday evening about collecting my son from Heathrow as his flight had been very delayed. Unfortunately I do not know her name but she sorted out all my concerns, and when the flight finally arrived after further delays my son found a driver waiting for him. He said that the journey back to Bedford was the only good part of his long journey back to the UK.
04-09-19
Tags:
Very helpful