Used Brentfordt A1 taxis Where driver collected my
party at Midnight as arranged. After 20 odd
minutes on what should have been a 15minutes
max journey (less on Google maps) we
discovered he was going wrong way. He then did
a U turn and when he managed to get us back to
our hotel overcharged us by £10.00 on the agreed
booking price and became aggressive when queried
When I called today to speak to the owner I was
put through to an extremely rude woman who told
me I was wrong and I had booked the incorrect
destination?? And he hadn't gone the wrong way!
When I tried to speak again she raised her voice
angrily over mine determined not to listen before
putting the phone down on me Worst Customer ever
22-05-22
