Ordered a frame and mount from [link removed], which is also owned by ezeframe.co.uk, so it's essentially the same service. The mount was a wildly different colour to that expected. I asked if it would be possible to order another mount in a different colour and was told the delivery cost would be the same as that of the frame and mount (£6!) I told them I appreciated the mount colour was not their fault but then I was dealt with in a rude manner. I made a complaint via PayPal, which was rejected but then they emailed and also threatened me not to complain via PayPal! Unbelievable. Avoid.
13-03-12
Tags:
poor service, rude
