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Used a1 for over 20 years until this evening; tried to order a taxi for friends from our house in Turvey to Bedford, they hung up on us twice and blatantly just couldn't be bothered to come to us. We called to see where the taxi was (as they hadn't let us they weren't coming) and then informed us that they weren't coming. Rude rude rude. Called anglia cars they were lovely and are on their way.   31-10-15