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Belvoir!Bedford Bedford
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4
Reviews
Letting Agents in Bedford
- Bedford
157 Castle Road, Bedford, MK40 3RS
+44 (0) 1234 290685
https://www.belvoirlettings.com
Belvoir specialise in residential property lettings and management, with offices based throughout the UK.
Tags:
Flats, Houses, Property Management, Residential
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Belvoir!Bedford Bedford Reviews
Be prepared to part with your money. Seriously these guys will look to extract every last £££ that they can from you which, if provided with a good service, you might at least begin to understand.
Be particularly careful if you are a tenant leaving a property! They will try to charge you £100 to have some crumbs removed from kitchen cupboards, a wipe down of the oven door, a re-clean of a small kitchen floor and the removal of a few weeds from the garden. And they will try to convince you that £100 is an actual quote and not just a magical number that has been plucked from the air.
Then when you disagree with them and ask how they arrived at this 'quote' then they will not answer and leave you with no easy way to regain your deposit. And all this after they failed to even attend my check out appointment at the house. That's service for you!
26-02-15
Tags:
Money grabbing, unresponsive
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Very disappointed.. We were renting for over a Year just to find out that the boiler was leaking Carbon monoxide Due to missing part. Their gas engineer then 'fixed' the boiler with DIY part, so in fear we decided to move out. Now, we are trying to get our deposit back, but Belvoir wants to charge us for 'reconnecting' connected gas fire.
Avoid the agency if you are tenant, they will ignore you when you need something, they only care about the landlords.
08-04-14
Tags:
Belvoir letting agency Bedford
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In response to Jock01 : Thank you for taking the time to write a review. I note that you have not raised a formal complaint and I would warmly welcome you to do so if you remain genuinely dissatisfied.Our team has access to the very best legal training in the industry and our legal advisors work with us to resolve any tenancy based contractual disputes.
Unfortunately a minority of customers will be dissatisfied if current legislation doesn’t support their personal opinions or requirements, however we have a duty of care to all clients, landlords and tenants alike, and we must operate correctly to ensure our clients are protected.
If you are dissatisfied please follow our standard complaints procedure and your comments or concerns will be dealt with in a professional manner.
Please write to Mrs Bywater at Belvoir Bedford 157 Castle Road , Bedford and we will endeavour to respond within 7 working days.
Please note, Belvoir Bedford are members of the Property Ombudsman Scheme (www.tpos.co.uk ) and are also a licensed agent under the National Approved Lettings Scheme (www.nals.co.uk). We look forward to hearing from you.
08-12-11
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In my experience - absolutely terrible in every way. They don't show up when they say they will, they add clauses to your contract every time they renew it and there are lots of hidden charges. They present as upmarket, but you should just read that as 'expensive' - nothing else about the service is upmarket, just the price!
16-05-11
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